Senior Membership Executive

The Senior Membership Executive will support the implementation of UKFT’s membership strategy. They will help drive membership to achieve the organisation’s growth and retention targets. They will work within a small membership team, supporting the Textile Membership Manager and Head of Fashion Membership.

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The Senior Executive will support on all aspects of fashion and textile membership management, development and retention. They will help with the administration of membership events (both digital and physical), as well as supporting on the administration of membership recruitment and retention. They will work closely with other departments to ensure that the membership strategy aligns with UKFT’s goals.

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• Work within the Membership Team to support the implementation of a comprehensive membership growth and retention strategy across the sectors of the industry
• Actively recruit new members from across the fashion and textile sector
• Support on the active use of the CRM system, ensuring its effective use for managing membership data, tracking engagement and driving targeted communications
• Work with the membership team to maintain and nurture proactive relationships with members, including travelling to member visits and regular phone and video calls  
• Actively account manage current members, supporting on the administration of renewals and management of member requests
• Work with the Membership Team to continuously improve the membership strategy
• Represent UKFT at industry events and conferences to promote membership benefits

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• Ability to build and maintain strong relationships with current and potential members
• Works well within a team
• Strong verbal and written communication skills
• Networking/presenting
• Customer service
• Sales and marketing
• Data analysis/reporting
• Problem solving
• Flexible to adapt to changing circumstances but focused on long-term objectives
• Organised, time and budget management

The ideal candidate would come from the industry and have knowledge of the fashion and textile sector as well as a proven ability to close sales.

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Candidates must be eligible to live and work in the UK as we are unable to offer Visa sponsorships at this time.

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This is an opportunity to develop your career within a collaborative and purpose-driven organisation, supporting the sustainable growth of the UK fashion and textile supply chain.

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We’re a small team with big ambitions, and we can promise that no two days at UKFT are ever the same.

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To apply

Submit a CV and covering letter outlining relevant experience and what you think you can bring to the role to membership@ukft.org Please include ‘Senior Membership Executive – [Your name]’ in the subject line. The deadline for applications is 29 July 2026. Include your location when applying for the role.

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Timeline

We expect to conduct first-round interviews during the week commencing 3 August 2026 and second interviews during the week commencing 10 August 2026.

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