The textile care industry encompasses commercial laundry and dry/wet cleaning. Commercial laundries provide laundry services and often product rental, to a wide range of sectors in the UK. This includes work-wear for manufacturing, industrial, food, transport and pharmaceutical sectors; and linen for hospitality, catering, hotel, hospital and care sectors. Dry/wet cleaning is defined as high street aftercare of garments and fabrics using solvents such as perchloroethylene or hydro-carbons (dry) or the relatively new aqueous-based process utilising detergents (wet).

There are over 3,500 textile care businesses in the UK, ranging in size from SMEs to PLCs. The industry employs circa 32,000 employees and is worth in the region of £1billion a year. Textile Care Services Operatives form the majority of employees in the sector and are at the heart of the operation.