Webinar: Business 101 – How To Have Difficult Conversations With Confidence
13 May 2026 | 10AM-11AM
Member Price Free | Email info@ukft.org
Online
Managing people isn’t always straightforward, especially in small teams where relationships are close and conversations can feel personal.
This practical session will give you the tools and confidence to handle difficult conversations calmly and effectively. We’ll cover common scenarios such as underperformance, behaviour concerns, absence issues and conflict, and explore how to approach them clearly, fairly and legally. You’ll leave with simple frameworks to structure conversations, tips to reduce anxiety and defensiveness, and guidance on how to protect both the working relationship and your business.
Designed for business owners, founders and managers who want to address issues early, avoid escalation, and lead with confidence rather than avoidance.
Only Accessible to UKFT Members
The webinar will be recorded and sent to all those who registered
Speaker Bio
Kate Prangnell is an experienced HR Business Partner who works alongside business owners and leaders to help them navigate the realities of managing people.
With expertise spanning employment law, performance management and leadership development, Kate provides straightforward, pragmatic advice that balances legal compliance with commercial sense. She particularly enjoys supporting small and growing organisations to build confidence in handling people challenges effectively and fairly.
About Omny HR
Omny HR brings together legal, strategic and people expertise to give organisations of every size complete confidence and control over their HR operations. Backed by our dedicated employment law and employee benefits specialists, we deliver commercially focused advice that keeps your people strategy compliant, future-ready and aligned with your business goals.
Every business is different, and so is our approach. Our managed HR services are built around your size, structure and culture, ensuring that the support you receive is as individual as your organisation. From HR outsourcing and support through to leadership and executive coaching, we cover the entire employee lifecycle, helping you to create a connected, confident and capable workforce.
