Strategic brand touch points: Creating memorable brand interactions B2B/B2C
23 Jul 2025 | 11am-12pm
Member Price Free - Email info@ukft.org for your member ticket.
Online
Join UKFT and Associate partner Westbrook Agency on Wednesday 23 July from 11am-12pm for a webinar exploring how to create strategic, memorable brand touch points across the customer journey. This session is aimed at UKFT member companies looking to strengthen their brand presence and boost customer engagement.
Whether your audience is B2B or B2C, every brand interaction (digital, in-person or experiential) contributes to the way your business is perceived. Strategically utilising these moments can improve visibility, foster trust and drive long-term loyalty.
Book your ticket: Email info@ukft.org
The session will cover:
- Understanding brand touch points: What they are, why they matter and how to identify them
- Strategic activation: How to use different types of brand touch points (email, social, in-person, etc.) and create a cohesive brand experience
- Content and messaging: Build impactful messaging that resonates at every stage of the customer journey
- Market insight: Tips on leading effective market research and listening to your customers
Who should attend?
- Marketing teams across the UK fashion and textile industry
- Brand managers and founders looking to refine their brand experience
- Sales and comms teams seeking to increase touch point impact
- UKFT members looking to transform brand interactions into long lasting impressions
UKFT Members: Free of charge
Non-Members: Not Available
Note: This webinar will be recorded.
About Westbrook Agency
Westbrook is a branding agency based in the north of England, binding strategy, creative, digital and content to realise campaigns that connect brands with audiences. We seek to work with brands that want to make a statement.
We have been delivering brand, creative and strategy to ambitious brands across the UK for over 30 years. Our breadth of skills enables us to connect brands with their audiences through creative graphics, emotive content, curated visuals and cultural awareness. We help brands to be better.
Website: westbrookagency.co.uk
Learn more about how Westbrook supports UKFT members: ukft.org/westbrook-branding